MARYLAND TECHNOLOGY ENTERPRISE INSTITUTE

Compensation Range:$90K-$125K

Category Status:Faculty Specialist Ranking

POSITION SUMMARY

The Maryland Technology Enterprise Institute (Mtech) seeks a professional who will integrate new platform services into university systems and provide an onboarding process for platform users. This position will collaborate with other university departments to establish integration agreements with university data and systems such as Library Data, Data Repository Sites (Box, Google Drive), UMD.IO, Career Center, Syllabi Repository, Academic Catalog Database, Medical Systems (MPOWER3), and Research Projects.

The Associate Director of Technology Services will develop and maintain robust and scalable APIs that power our applications, enable seamless integration with external systems, and build a student competition registration and communications system. You will also assemble a Platform team and provide requirements and feedback to them, ensuring that the University's technology systems align with industry best practices.

The A. James Clark School of Engineering at the University of Maryland catalyzes high-quality research, innovation, and learning, preparing our students to create innovations that will address the 21st century Grand Challenges (e.g.,energy, environment, security, and human health) and improve the human condition.  The Clark School is dedicated to leading and transforming the engineering discipline and profession, accelerating entrepreneurship, and transforming research and learning activities into innovations that benefit millions.

ESSENTIALDUTY/RESPONSIBILITY

• Integrate new platform services into university systems, ensuring all platforms are integrated effectively and efficiently.
• Develop and implement an onboarding process for platform users, including training materials and support resources.
• Establish integration agreements with university data and systems such as Library Data, Data Repository Sites (Box, Google Drive), UMD.IO, Career Center, Syllabi Repository, Academic Catalog Database, Medical Systems (MPOWER3), and Research Projects.
• Develop collaboration requirements and systems to ensure all users can collaborate effectively and efficiently.
• Provide requirements and feedback to the Platform team to ensure all platforms align with the University's technology goals and requirements.
• Develop and maintain documentation on all technology systems and processes, including policies and procedures, technical manuals, and training materials.
• Maintain and manage the project management systems,CRM, Marketing Workflow applications, AI voice/video/image applications, and all other technology applications the teams use regularly.
• Stay current on the latest technology trends and best practices and make recommendations to the University leadership team on new technologies and processes that could benefit the University.
• Ensure all technology systems are secure and meet industry best practices and regulatory requirements.
• Collaborate with other University departments, including IT, academic, and administrative offices, to ensure that technology systems align with the University's overall goals and objectives.

EDUCATION:     

• Bachelor’s degree in computer science, information technology, or related field; Master's degree preferred.

EXPERIENCE REQUIRED:

• 3+ years of experience intechnology services, with experience in higher education preferred.

QUALIFICATIONS:

• Experience managing complex technology systems and processes, including platform integration and user onboarding.
• Strong programming skills with a solid foundation in software development in one or more programming languages such as Java, Python, and JavaScript.  Proficiency in RESTful API design principles is essential.
• In-depth knowledge of Web Services technologies and protocols, including HTTP, SOAP, JSON, and XML, is necessary.
• Experience integrating APIs with third-party systems, databases, or other services is required. Familiarity with message queues, webhooks, and asynchronous API patterns will be beneficial for building efficient and scalable integrations.
• Knowledgeable in Large Language Models, use of APIs for integration with 3rd party systems, and familiar with Clojure, React, Redux, Electron, CodeMirror, Datamic, HTML, and graph databases.
• Strong project management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Strong communication skills, with the ability to communicate technical concepts to non-technical stakeholders.
• Experience with technology security and regulatory compliance.
• Ability to generate requirements documentation and work with vendors to manage their execution.
• Ability to test and validate new features and generate tickets for resolution.
• Familiar with utilizing personal knowledge management applications.
• Ability to collaborate effectively with cross-functional teams and departments.
• Strong problem-solving skills, with the ability to analyze complex technical systems and processes and identify areas for improvement. 

***This position does not provide sponsorship for Visas.

APPLICATION INSTRUCTIONS:

Please send your resume and cover letter to the followingemail: mtech-human-resources@umd.edu